LEGAL
Terms & Conditions
Platform policy for Softu Leads customers and visitors.
1. Agreement
These terms govern access to Softu Leads, operated by Softu Ltd at https://leads.softu.co.uk. By creating an account or using the service, you agree to these terms and the applicable plan, pricing and acceptable-use rules.
2. Accounts and workspaces
You must provide accurate information, keep credentials secure and ensure that invited team members use the service only within the permissions you grant. You are responsible for activity in your customer workspace unless caused by our breach.
3. Trials and subscriptions
Free trials are subject to the duration and allowances configured by Super Admin. A trial does not automatically become paid unless you explicitly choose a paid checkout. Paid plans may be monthly or annual and are subject to the prices and allowances displayed at checkout.
4. Prospecting and outreach
You are responsible for ensuring your collection and use of prospect data, marketing messages and outreach comply with applicable privacy, electronic marketing, advertising and sector-specific rules. Softu Leads does not guarantee that a prospect is suitable, contactable, interested or legally marketable.
5. Acceptable use
You must not use the service for unlawful activity, harassment, deceptive impersonation, malware, unauthorised access, unlawful scraping, rights infringement or high-volume abuse that breaches provider terms or platform limits.
6. Third-party services
Features may depend on third-party providers such as email, payment, search, AI or analytics services. Their availability and terms can change independently of Softu Leads.
7. Intellectual property
The Softu Leads platform, branding and underlying software remain the property of Softu Ltd or its licensors. You retain rights in content and data you lawfully provide to your workspace.
8. Availability and changes
We may maintain, improve, suspend or change features where reasonably necessary for security, legal compliance, provider changes or product development. We do not promise uninterrupted availability or guaranteed sales outcomes.
9. Liability
To the extent permitted by law, the service is provided as a business tool and does not guarantee leads, revenue, rankings, deliverability or conversion. Nothing in these terms excludes liability that cannot lawfully be excluded.
10. Termination
You may stop using the service at any time. We may suspend or terminate access for material breach, non-payment, security risk or unlawful use, subject to applicable rights and obligations.
11. Contact
Questions about these terms can be sent to leads@softu.co.uk.